This Cookie Policy explains how Synora ("we," "our," or "us") uses cookies and similar technologies when you visit our website or use our platform.

By continuing to use Synora, you agree to the use of cookies as described in this policy unless you disable them through your browser or cookie preferences. A clear cookie policy should explain what cookies are, why they're used, what categories exist, how users can manage them, and which third parties may set them.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember information such as your preferences, login status, and browsing activity to improve functionality and user experience.

Why We Use Cookies

Synora uses cookies to:

• Keep you securely signed in

• Remember your preferences and settings

• Improve website performance

• Analyze product usage and visitor behavior

• Protect against fraud and unauthorized access

• Personalize your experience

• Improve AI-powered recommendations and search results

Types of Cookies We Use

Essential Cookies

These cookies are required for the website to function properly.

They help with:

• User authentication

• Session management

• Security protection

• Navigation

• Account login

• Load balancing

These cookies cannot be disabled because the platform would not function correctly without them.

Performance & Analytics Cookies

These cookies help us understand how visitors interact with Synora.

Examples include:

• Most visited pages

• Session duration

• Feature usage

• Traffic sources

• Performance monitoring

• Error tracking

The information collected is aggregated and used to improve the platform.

Functional Cookies

These cookies remember your preferences to provide a better experience.

Examples include:

• Theme preferences

• Language selection

• Dashboard customization

• Recently viewed pages

• Saved workspace settings

Marketing Cookies

With your permission, marketing cookies help us:

• Measure advertising performance

• Remember marketing preferences

• Deliver relevant promotions

• Track campaign effectiveness

These cookies are optional and only activated when consent is provided.

Third-Party Cookies

Synora may work with trusted third-party providers that place cookies on our website to deliver specific services.

Examples may include:

• Google Analytics

• Stripe

• Intercom

• HubSpot

• YouTube

• Google Fonts

Each provider manages its own cookies according to its own privacy policy.

How Long Cookies Stay

Cookies generally fall into two categories:

Session Cookies

These cookies expire automatically when you close your browser.

Persistent Cookies

These remain on your device until they expire or you manually delete them. They help remember your preferences across future visits.

Managing Your Cookie Preferences

You can control cookies in several ways:

• Accept or reject optional cookies using our cookie banner.

• Update your preferences at any time through the cookie settings panel.

• Delete stored cookies from your browser.

• Configure your browser to block some or all cookies.

Please note that disabling essential cookies may prevent parts of Synora from functioning correctly. Modern guidance recommends allowing users to manage cookie categories and update their preferences after initial consent.

Browser Controls

Most browsers allow you to:

• View stored cookies

• Delete existing cookies

• Block future cookies

• Receive notifications before cookies are stored

Visit your browser's Help section for detailed instructions.

Changes to This Cookie Policy

We may update this Cookie Policy to reflect changes in our services, technologies, or legal requirements.

When updates are made, the "Last Updated" date at the top of this page will be revised.

Contact Us

If you have any questions regarding this Cookie Policy, please contact us.

Synora

Email: privacy@synora.ai

Website: www.synora.ai