Welcome to Synora. Your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use the Synora platform.

By using Synora, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Full name

• Email address

• Company name

• Profile information

• Billing information (processed securely by third-party payment providers)

Workspace Data

When using Synora, you may choose to connect external services such as:

• Notion

• Slack

• Google Drive

• Zoom

• GitHub

• Linear

Only the information necessary to provide Synora's features is processed.

Technical Information

We automatically collect:

• IP address

• Browser type

• Device information

• Operating system

• Pages visited

• Usage analytics

• Log data

  
  

2. How We Use Your Information

Your information helps us:

• Deliver and improve Synora's services

• Create and manage your account

• Generate AI-powered search results and summaries

• Synchronize connected workspaces

• Respond to support requests

• Detect fraud and unauthorized access

• Improve product performance

• Send important service notifications

• Comply with legal obligations

  
  

3. AI Processing

Synora uses artificial intelligence to help organize, search, summarize, and retrieve information across your connected workspace.

AI processing is performed solely to provide requested features and improve your experience. We do not use your private workspace content to train public AI models unless you explicitly consent.

4. Connected Services

If you connect third-party applications, Synora may access authorized information from those services to provide requested functionality.

Examples include:

• Documents

• Meeting transcripts

• Project information

• Knowledge bases

• Team conversations

Access permissions are controlled by you and can be revoked at any time.

5. Cookies & Analytics

Synora uses cookies and similar technologies to:

• Remember preferences

• Keep you signed in

• Analyze website performance

• Improve product usability

• Measure feature adoption

You can manage cookies through your browser settings.

6. Data Sharing

We never sell your personal information.

We may share information only with trusted service providers that help us operate Synora, including:

• Cloud hosting providers

• Payment processors

• Analytics platforms

• Customer support tools

• Security monitoring services

These providers are contractually required to protect your information.

7. Data Security

We implement industry-standard security measures designed to protect your information, including:

• Encryption in transit

• Encryption at rest

• Secure authentication

• Access controls

• Continuous security monitoring

While we take reasonable precautions, no internet transmission or storage system can be guaranteed to be completely secure.

8. Data Retention

We retain your information only for as long as necessary to:

• Provide our services

• Meet legal obligations

• Resolve disputes

• Enforce agreements

You may request deletion of your account and associated data, subject to applicable legal requirements.

9. Your Rights

Depending on your location, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your data

• Export your information

• Withdraw consent where applicable

• Object to certain processing activities

To exercise these rights, contact us using the information below.

10. Children's Privacy

Synora is not intended for individuals under the age of 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal information from children.

11. International Data Transfers

Your information may be processed and stored in countries other than your own. Where required, appropriate safeguards are implemented to protect transferred personal data.

12. Third-Party Links

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices or content of external websites.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated "Last Updated" date.

Your continued use of Synora after changes become effective constitutes acceptance of the revised policy.

14. Contact Us

If you have questions regarding this Privacy Policy or your personal information, please contact us:

Synora

Email: privacy@synora.ai

Website: www.synora.ai