Welcome to Synora. These Terms of Service ("Terms") govern your access to and use of the Synora website, applications, and related services.

By accessing or using Synora, you agree to these Terms. If you do not agree, please do not use our services.

1. Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to use Synora.

By creating an account, you represent that the information you provide is accurate, complete, and kept up to date.

2. Your Account

You are responsible for:

• Keeping your login credentials secure

• All activity occurring under your account

• Maintaining accurate account information

• Promptly notifying us of any unauthorized access

We reserve the right to suspend or terminate accounts that violate these Terms.

3. Using Synora

Synora grants you a limited, non-exclusive, non-transferable license to access and use the platform during your subscription period.

You may use Synora only for lawful business purposes and in accordance with these Terms.

4. AI Features

Synora uses artificial intelligence to help organize knowledge, automate workflows, summarize information, and improve productivity.

While we strive for accuracy, AI-generated content may occasionally contain errors or incomplete information. Users remain responsible for reviewing important outputs before relying on them.

Synora should not be considered legal, financial, medical, or professional advice.

5. Connected Services

You may choose to connect third-party services such as:

• Slack

• Notion

• Google Drive

• Zoom

• GitHub

• Linear

You authorize Synora to access only the information necessary to provide the requested features. Access can be revoked at any time through your account settings or the connected service.

6. Subscription & Billing

Certain features require a paid subscription.

By purchasing a subscription, you agree that:

• Subscription fees are billed in advance.

• Plans renew automatically unless canceled before the renewal date.

• Prices may change with prior notice.

• Taxes may apply depending on your location.

Failure to complete payment may result in suspension of premium features.

7. Free Trial

If Synora offers a free trial, access is provided for the stated trial period.

Unless canceled before the trial ends, your subscription may automatically convert to a paid plan where applicable.

8. Acceptable Use

You agree not to:

• Use Synora for illegal activities.

• Upload malicious software or harmful code.

• Attempt unauthorized access to our systems.

• Reverse engineer or copy our software.

• Interfere with the platform's operation.

• Abuse AI features to generate unlawful or harmful content.

• Use automated tools to scrape or overload our services.

Violation of these rules may result in immediate suspension or termination of your account.

9. Intellectual Property

All rights, titles, and interests in Synora—including its software, branding, design, logos, text, graphics, AI models, and platform functionality—remain the exclusive property of Synora or its licensors.

Nothing in these Terms transfers ownership of our intellectual property to you.

10. Your Content

You retain ownership of the documents, files, messages, and other content you upload to Synora.

You grant Synora a limited license to process this content solely for the purpose of providing and improving the requested services.

11. Service Availability

We work hard to keep Synora reliable and available.

However, we do not guarantee uninterrupted or error-free operation. Scheduled maintenance, updates, and unforeseen outages may temporarily affect availability.

12. Privacy

Your use of Synora is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

13. Disclaimer of Warranties

Synora is provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee that the platform will always be error-free, uninterrupted, or suitable for every use case.

14. Limitation of Liability

To the maximum extent permitted by law, Synora shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform.

Our total liability for any claim related to the service shall not exceed the amount you paid to Synora during the twelve (12) months preceding the event giving rise to the claim.

15. Termination

You may stop using Synora at any time.

We may suspend or terminate access if you:

• Violate these Terms

• Misuse the platform

• Fail to pay subscription fees

• Engage in fraudulent or illegal activity

Termination does not affect rights or obligations that accrued before termination.

16. Changes to the Service

We continuously improve Synora.

We may modify, update, replace, or discontinue features at any time. Significant changes that materially affect your use of the service will be communicated where appropriate.

17. Changes to These Terms

We may revise these Terms from time to time.

When changes are made, the updated version will be posted on this page with a revised "Last Updated" date. Continued use of Synora after changes become effective constitutes acceptance of the revised Terms.

18. Governing Law

These Terms are governed by the laws applicable in the jurisdiction where Synora operates, without regard to conflict of law principles.

19. Contact Us

If you have questions regarding these Terms, please contact us:

Synora

Email: legal@synora.ai

Website: www.synora.ai